Frequently Asked Questions
Everything you need to know about Pavlov.
Pavlov is a pet care app for dogs and cats. It helps you track your pet's health, build daily care routines, set reminders for vaccines and vet appointments, get helpful guidance through the built-in pet care assistant, and find a nearby vet when you need one.
Yes! Pavlov has a free tier that includes core features like health tracking and reminders. Premium features, such as unlimited reminders and advanced health guidance, require a subscription.
Pavlov is available for iOS (iPhone and iPad) and Android devices. Download it from the App Store or Google Play.
Absolutely! Pavlov supports multiple pet profiles. You can add and manage profiles for each of your dogs and cats within the same account.
You can describe your pet's symptoms or share observations, and the app will help you understand whether a vet visit may be needed. Please keep in mind — this is not a veterinary diagnosis. Always consult a licensed veterinarian for any medical concerns about your pet.
Yes. We use industry-standard encryption for all data in transit and at rest. Your pet's health information is private and never sold to third parties.
You can cancel your subscription at any time through your App Store or Google Play account settings. Access is maintained until the end of the current billing period.
You can reach our support team through the Contact page on this website or via the in-app support option in Settings.